Terms of Service

1. Agreement

By accessing or using ShareAndGo ("the Service"), you agree to these Terms of Service. The Service is operated by Fintech Development Pty Ltd (ACN 655 608 969, ABN 78 655 608 969) ("we", "us", "our"), an Australian company. If you do not agree to these terms, do not use the Service.

2. The Service

ShareAndGo is a secure virtual data room platform for sharing confidential documents. We provide document storage, controlled access, audit trails, and collaboration tools. The Service is hosted exclusively in Australia (Sydney region).

3. Accounts

• You must provide accurate information when creating an account
• You are responsible for maintaining the security of your account credentials
• You must notify us immediately of any unauthorised access
• One person or entity per account (accounts are not transferable)
• You must be at least 18 years old to use the Service

4. Your Content

You retain ownership of all documents and content you upload. By uploading content, you grant us a limited licence to store, process, and display it as necessary to provide the Service.

You are responsible for ensuring you have the right to upload and share any content.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Upload malicious software, viruses, or harmful content
• Attempt to gain unauthorised access to other accounts or data rooms
• Circumvent security measures, access controls, or audit logging
• Use the Service to store or distribute content that violates third-party rights
• Abuse free tier allowances or create multiple accounts to circumvent limits
• Send data room invitations to people you do not have a genuine business reason to invite, including addresses you have guessed, invented, purchased or collected without consent
• Do anything that puts our ability to deliver email at risk, including sending invitations that you know or ought to know will not reach a real recipient

You also agree to use the Service in good faith. A data room exists so that named parties can exchange confidential documents, and every invitation you send goes out from our sending infrastructure. Invitations that bounce damage our ability to deliver mail for every other customer, including their own time-critical documents, so we treat conduct that risks it as a breach of these terms rather than a matter of usage limits.

Where we believe on reasonable grounds that an account is being used in any of these ways, we may suspend that account’s ability to send invitations, or suspend or close the account, at our discretion and without prior notice. We will then tell the account holder what we have done and why, and they may respond. We may also decline to provide the Service to someone whose account we have previously closed on these grounds, including through a new account.

Nothing in this section requires us to act. We may decide not to, and choosing not to act on one occasion does not prevent us acting on another.

6. Billing and Subscriptions

• Paid plans are billed monthly or annually via Stripe
• Prices shown are in Australian Dollars (AUD) and exclude GST. Australian customers are charged 10% GST at checkout
• Subscriptions have a 3-cycle minimum commitment before downgrading
• You may upgrade your plan at any time
• Refunds are handled on a case-by-case basis
• We reserve the right to change pricing with 30 days' notice

6.1 When a trial or subscription ends

If a free trial expires, or a paid subscription is cancelled or lapses, the workspace continues on the free Personal plan rather than closing. What changes is access and capacity, not ownership of your documents.

• The account holder keeps read access to every document in the workspace and can export all of it at any time, with no export fee
• The free Personal plan includes one external recipient. The account holder chooses which existing recipient keeps access; other recipients and any additional team members lose access until a paid plan is resumed
• Data rooms and stored files above the free plan's limits are archived rather than deleted. Archived content is retained for 30 days, during which it can be exported or restored in full by resuming a paid plan
• We give at least 7 days' notice by email before a trial or subscription ends, and a further reminder 7 days before the 30-day archive window closes
• Nothing in this clause permits us to delete your content without the notice described above

7. Data Security

We take reasonable measures to protect your data, including AES-256 encryption at rest, TLS encryption in transit, tamper-evident audit logging, and infrastructure isolation in the Australian region. However, no system is completely secure, and we cannot guarantee absolute security.

8. Limitation of Liability

To the maximum extent permitted by Australian law, our liability is limited to the amount you have paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including loss of data, revenue, or business opportunity.

9. Termination

You may close your account at any time. We may suspend or terminate accounts that violate these terms, including the good faith and acceptable use obligations in section 5. Upon termination, whether by you or by us, your data will be retained for 30 days to allow export, then permanently deleted (except audit logs, which are retained for 7 years per regulatory requirements). If we terminate an account for a breach that puts other customers at risk, we may suspend its ability to send invitations immediately while still allowing export during those 30 days.

Outside termination we do not delete your data. If your subscription lapses, your trial ends, or you stop using the Service, your rooms and documents remain as you left them. Our Privacy Policysets out what we keep and for how long.

10. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales.

11. Changes

We may update these terms from time to time. We will notify you of material changes via email or in-app notification at least 14 days before they take effect. Continued use of the Service after changes constitutes acceptance.

12. Contact

For questions about these terms, contact us at legal@shareandgo.com.au